Frequently asked questions


How can I switch to the Free plan?

Once your current paid plan or a trial period expire, you can downgrade to a Free plan. To stop your subscription renewal, go to the Plans and Billing page, then click Cancel.

All the work you created during your trial period will be saved in your account. However, some features available only on paid plans, such as a custom domain name, for example, will be disabled. The Free plan is not time sensitive and will always remain free of charge.

Was this answer helpful?

Report abuse
If you believe that any website made on Tilda is violating your rights, file a compliant by filling out this form
How to contact our support
To find out more about the platform features, use the feedback form in your Tilda account, or contact us via email
Accounting docs
To get the supporting documentation and proof of payment, send your request to
Made on