Frequently asked questions


← TO THE LIST OF QUESTIONS

What happens if I fail to make my subscription payment?

If you decide to stop paying for your plan, your website will be unpublished and the domain will be disconnected 5 days after your subscription expires.

After your subscription expires, your Tilda web projects will be stored for 6 moths. After this, you will need to either renew your paid subscription or switch to the Free plan. 

The Free plan comes with the following restrictions:

  • Your custom domain will be disconnected as this is a paid feature.
  • Data capture services will be disabled (leads will be stored for a limited time only).
  • Limited access to the Blocks library.
  • If you added code to blocks T123 or T868 from the "Other" category, it will be disabled.
  • Google Analytics and Yandex.Metrica will be disabled (you will only have access to limited site statistics in your website settings).
  • You won't be able to change the Head tag content. 
  • You will lose access to the Webmaster's panel.
  • Payment systems will be disconnected.

Was this answer helpful?
No
Yes




Report abuse
If you believe that any website made on Tilda is violating your rights, file a compliant by filling out this form
How to contact our support
To find out more about the platform features, use the feedback form in your Tilda account, or contact us via email team@tilda.cc
Accounting docs
To get the supporting documentation and proof of payment, send your request to docs@tilda.cc
Made on
Tilda