Frequently asked questions Online Store

My leads show the "blocked" status. What does this mean?

My leads show the "blocked" status. What does this mean?

The leads that have to be paid have several statuses:


Awaiting Payment — the lead has either not been paid or payment notifications have not been set up.


Paid — the payment was completed successfully.


Blocked — the form was filled in but the lead was not paid for, and the message has not been sent to the receivers because the checkbox is selected in your Payment System (go to "Site Settings" → "Payment Systems" → open the payment system and check if the checkbox is selected).



Sent — the form was filled in but the lead was not paid for. The message has been sent to the receivers because the checkbox is not selected in the payment system settings.     


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