Frequently asked questions


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Why do I see a Tilda logo on a grey background when I open my website?

There are three possible reasons why your website can't be displayed:

  1. The Home page is not published. Publish your Home page http://help.tilda.ws/published
  2. The Home page is missing or unassigned. Assign your Home page in Site Settings Home page
  3. IP restriction is set up. Remove the restriction in Site Settings → Privacy

Learn more about what to do if your website won't load: http://help.tilda.ws/not-working


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To find out more about the platform features, use the feedback form in your Tilda account, or contact us via email team@tilda.cc
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