Technical Information about Websites Built on Tilda

Does Tilda Provide Hosting Services?

We do not offer web hosting services nor electronic computing functionality, we offer a service that helps you create a website and publish it on the Internet. You won't be able to access the server via FTP, install third-party software on the server, or create a database. With Tilda, you don't need to do it. The website is hosted in the cloud and all the settings required for the website to work are applied automatically (for example, robots.txt and sitemap.xml files creation) or adjusted manually in the personal account (connecting HTTPS, configuring redirect, etc.).

How Is My Website Protected from DDoS?

Sometimes competitors may try to make your site inaccessible or disrupt normal traffic by launching a DDoS attack. DDoS is a distributed attack on the website to affect its availability.

We took care of this and used the services of a professional company whose tools analyze all requests to your website. If a DDoS attack is suspected, suspicious requests are temporarily blocked, which reduces the probability of an attack to zero.

How Will My Website Be Loaded Worldwide?

For your website to load quickly from anywhere in the world, we use the Content Delivery Network (CDN). This is how it works: Important website resources (JS-libraries, CSS files, and images) are duplicated on servers all over the world and the nearest and fastest server is chosen automatically when your visitors access the website.

Our CDN provider has around 100 points of presence worldwide. In total, there are 5 500 servers around the world, ensuring fast downloads from anywhere.

Where Are Tilda's Partner Servers Located?

Tilda is a complex distributed system. Therefore, there is no single place where all of the platform’s servers and resources are concentrated at once. To ensure the smooth and stable operation of the platform, its servers provided by Tilda's partners, are distributed all over the world. The main points of presence include Germany and the USA.

Tilda features many built-in services, most of which are duplicated to run from several locations.

It is also worth keeping in mind that there are servers of other Tilda's partners, which provide DNS and offer services of content distribution via CDN, traffic filtering, etc. Each service has its own large fleet of filtering or presence points, which are also distributed around the world.

When you visit a website, you first connect to one of the main servers, where information is duplicated across multiple points at the same time. The main HTML code of the website is loaded from them. Then by using the CDN, JS libraries, styles, and images are loaded from the server that is the nearest to you.

If you access the website from the USA or Europe, you connect to the European server.

Data centers where the servers are located comply with the international TIER III standards. That is, the security of your website’s data is of the highest level.

Where Are the Website Visitors' Personal Data Stored?

The data coming from the online forms are sent at once to the data capture services connected to the forms. Before they are sent, they are stored on Tilda  as cash files for some time in order for us to properly send them, track down possible errors in the "Leads" section, or resend them.

These cached data are stored on the Tilda server for the time period you specify in the settings. By default, it's one month, but you can make it  one day or choose not to store data on Tilda servers at all. Once the specified period is over, the cached data are deleted and cannot be restored.

These settings and cached data storing conditions allow Tilda’s policy to comply with European GDPR.

Can HTTPS Be Added to Tilda Websites?

You can add HTTPS to your domain for all Tilda websites. This is a built-in feature that can be configured in the Site Settings after connecting a custom domain. All IPs are set up to work with HTTPS. The system subdomains at have the SSL certificate automatically added.
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