Frequently asked questions


There is something wrong with the goals tracking in Yandex.Metrica

Read this article from Yandex Support:

Yandex.Metrica may not track user activity when:

  • Tracking tag is missing. If you think that a tracking tag has been installed, check if it was done correctly. If some content is displayed in an iframe, install a tracker code inside the iframe to activate the goals tracking process.
  • Other scripts are blocking the tracker.
  • Tracker is blocked by the extension Adblock Plus.
  • A visitor left the website too soon, before the system could track his activities.

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